Yale University’s campus in the heart of New Haven features many historical buildings and unique landscaping features. Information for navigating campus includes maps, transportation, and parking services.
Accessible Parking and Transportation
Accessible Parking on Campus
The Yale Parking Office provides a variety of transportation options on and around campus. These include on-site vehicle and bike parking, along with shuttle and accessible van services.
Parking at Yale is limited. Permit prices are based on a sliding scale.
Students who hold a state issued accessibility parking permit and/or require proximate parking may contact Student Accessibility Services by completing an Accommodation Request form. If approved, the Parking Service Office will make every effort to assign parking that meets the individual’s needs as availability allows. In addition, door-to-door Accessible Transit service is available from parking lots to buildings within the campus boundaries. The Accessible Transit van is for approved users only and runs on a limited basis.
There are designated accessible metered parking spaces throughout Yale’s campus on New Haven streets. These are first-come, first-serve and do require use of the meter by Connecticut State Law. Accessible parking tags and license plates from other U.S. states are honored in the city.
Campus Transportation Services
There is a fixed shuttle route and Accessible Transit vans that service the Yale community. Both are managed and operated by Yale’s Parking and Transit Department.
To learn more about the fixed shuttle route, see Yale University Shuttle Services.
Accessible Transit
Yale Transit provides accessible transportation to members of the Yale community who are permanently or temporarily disabled or injured. Once on campus, this service provides a secondary option other than the Yale Shuttle for transporting individuals from one campus location to another for academic and co-curricular purposes. This service provides door to door transportation within the geographic region of the Yale Shuttle service routes.
The Accessible Transit Van operates Monday – Friday, 6:00 a.m. – 1:00 a.m. Saturday and Sunday, 9:00 a.m. – 11:00 pm. Accessible transit rides are not available on the following holidays and/or designated university holiday: New Year’s Day, ML King Jr. Day, Good Friday, Memorial Day, Juneteenth Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, Christmas Eve, Christmas Day, and New Year’s Eve.
Please note that all SAS approved users of Accessible Transit services must download and register on the Downtowner app. Download the app for Android and iOS devices.
Approved riders may schedule the van service through the app or by calling 203-281-5470. Even when calling to dispatch, students must have created an account through the app before rides can be scheduled.
To request access to the Accessible Van service, complete SAS’s online Accommodations Request form.
Parking and Transit Service Concerns
Contact Yale Parking and Transit with any transit or parking services concerns at:
Transit issues: transit@yale.edu / 203-737-3081 or 203-432-3266 during business hours;
Parking issues: parking@yale.edu / 203-432-9790.
Animals on Campus
Service Animals
The University recognizes the importance of service animals to individuals with disabilities and has established a policy for students, employees, and visitors who require the assistance of a service animal to perform work or tasks.
Students who are accompanied by a service animal are encouraged to notify SAS of their dog to share with Yale’s emergency first responder teams by completing an Accommodation Request form.
Emotional Support Animals
Yale’s Service Animals and Emotional Support Animals policy establishes the approval process, student responsibilities, and type of animals allowed for students who require the assistance of an emotional support animal (ESA) to live on campus. ESAs are restricted to a student’s assigned residential room only and are not permitted in other locations on campus. Students who require an ESA to mitigate their disability while living on campus must engage in the interactive process with SAS to request the animal as an accommodation by completing the Accommodation Request form. Students must provide an Emotional Support Animal Request form completed by a current treating provider with their request.
Facilities
If you experience a physical barrier, please contact the Office of Facilities to submit a service request. For emergency requests, including broken elevators or lifts, please call 203-432-6888. If you need to locate your building superintendent and/or area manager, visit Facilities Services Building Contacts. Examples of Facilities services include:
- priority snow plowing
- elevator or lift repairs
- reporting outages of elevators or lifts
- automatic door/gate opener repairs
Plan an Accessible Event
Yale is committed to providing accessible events. Event planners and organizers are responsible for meeting this commitment. The event planning guide provides planners and organizers with assistance.
Accessibility Resources at Yale
Guidelines for Accessible Events (PDF file)
Accessibility Checklist for University Events (PDF file)
Visiting Yale
The Yale Visitor Center works with individuals with accommodation needs to allow them access to all of the programs and tours scheduled through the center. If you or a member of your group believe that they will require a specific accommodation, please notify the Visitor Center as soon as possible. Accommodations for visitors such as assistive listening devices, interpreters, and temporary proximate parking may be arranged by contacting the office at 203-432-2302. Please make this request at least 2 weeks in advance of the date needed.